For Patients

HomeFor Patients

What to Expect During Your Visit to Newberry Animal Health Care Center

When you visit Newberry Animal Health Care Center, you can expect a warm and welcoming environment where your pet’s well-being is the top priority. Our experienced and compassionate team of veterinarians and staff will provide personalized care tailored to your pet’s specific needs. Whether you’re coming in for a routine check-up, a diagnostic evaluation, or any other service, you can anticipate top-notch medical expertise and advanced technology at your pet’s disposal.

We believe in transparent communication, so you’ll be kept informed about your pet’s condition and treatment options. Plus, our commitment to the local community and emergency care services during regular hours ensure that we’re here for you when you need us most. Your visit to Newberry Animal Health Care Center is an opportunity to join our extended family of pet lovers, all dedicated to enhancing the quality of life for your furry friend.

Schedule an Appointment
Newberry Animal Healthcare Center lounge with couch and picture frames of dogs

Steps During Your Appointment

1

Check-In

Upon arrival, you will be greeted by the front desk staff. They will assist you with the check-in process, ensuring that your appointment details are accurate. If you are a new client or it’s your pet’s first visit, you may be asked to fill out some paperwork, including your contact information, your pet’s medical history, and any specific concerns you have.

2

Consultation With the Veterinarian

When it’s time for your appointment, a veterinary technician or nurse will escort you and your pet to an examination room. There, you’ll meet with the veterinarian, who will discuss your pet’s health, address any concerns, and perform a thorough examination.

3

Diagnostic Tests and Treatment Plan

If necessary, the veterinarian may recommend diagnostic tests such as blood work, X-rays, or other procedures. These will be explained to you, and your consent will be obtained before proceeding. Based on the examination and any diagnostic findings, the veterinarian will create a treatment plan tailored to your pet’s needs.

4

Treatment or Procedures

If your pet requires immediate treatment or a medical procedure, this will be conducted in a treatment area or a designated surgical suite. If your pet needs a procedure, you may be asked to wait in the waiting area or an observation room, depending on the duration and nature of the procedure.

5

Medications and Instructions

If prescribed, you’ll receive any necessary medications and detailed instructions for administering them at home. If your pet requires follow-up care or additional visits, these will be scheduled before you leave.

6

Billing and Check-Out

After the appointment, you will return to the front desk for billing and check-out. The staff will assist with processing payments, scheduling follow-up appointments, and answering any additional questions you may have.

Pet Health Care FAQs

  • What vaccinations does my pet need, and how often should they receive them?

    The specific vaccinations your pet needs and the recommended vaccination schedule can vary based on your pet’s species, age, lifestyle, and geographic location. Here’s a general guideline for common vaccinations for dogs and cats:

    For Dogs:

    1. Core Vaccinations (for all dogs):
      • Rabies: Usually given around 12-16 weeks of age, then boostered as recommended by local laws.
      • Distemper (DHPP): Initial series starting at 6-8 weeks, with boosters every 2-4 weeks until 16-20 weeks of age, then boostered at 1 year, and typically every 3 years after that.
      • Parvovirus (DHPP): Same schedule as distemper.
      • Canine Adenovirus (DHPP): Same schedule as distemper.
    2. Non-Core Vaccinations (may be recommended based on risk):
      • Leptospirosis: Initial series and boosters based on your dog’s risk factors.
      • Bordetella (Kennel Cough): Annually, especially if your dog is frequently around other dogs.
      • Lyme Disease: Initial series and boosters based on your dog’s risk in areas where Lyme disease is prevalent.

    For Cats:

    1. Core Vaccinations (for all cats):
      • Rabies: Typically given around 12-16 weeks of age, then boostered as recommended by local laws.
      • Feline Distemper (FVRCP or Feline Distemper Vaccine): Initial series starting at 6-8 weeks, with boosters every 3-4 weeks until 16-20 weeks of age, then boostered at 1 year, and typically every 3 years after that.
    2. Non-Core Vaccinations (may be recommended based on risk):
      • Feline Leukemia: Especially for outdoor cats or those in multi-cat households, as recommended by your veterinarian.
  • What is the best diet for my pet's specific breed and age?

    The best diet for your pet depends on their specific breed and age. For puppies and kittens, it’s crucial to provide a high-quality, balanced diet designed to support their rapid growth and development. Adult dogs and cats typically thrive on a well-balanced diet that maintains their weight and overall health. Senior pets may benefit from diets that address age-related issues and joint health. Consider your pet’s size, activity level, and any breed-specific tendencies when selecting their food. If your pet has specific health conditions or dietary sensitivities, consult with your veterinarian for specialized dietary recommendations. The key is to choose a high-quality commercial pet food that lists a protein source as the first ingredient while avoiding artificial additives and fillers. Regular monitoring of your pet’s weight and periodic diet adjustments will help ensure they receive the best nutrition tailored to their breed and age.

  • How can I prevent common health issues like fleas, ticks, and heartworm in my pet?

    To safeguard your pet from common health issues like fleas, ticks, and heartworms, establish a robust preventive routine. Administer monthly preventives recommended by your veterinarian to ward off fleas, ticks, and heartworms. Regularly inspect your pet for these parasites, and maintain good hygiene with baths and grooming. Keep your home and yard clean, minimize pests’ breeding grounds, and stay vigilant for signs of infestation. Annual veterinary check-ups are crucial for timely testing and discussions about preventive measures. Additionally, educate yourself about regional risks and consult your vet before traveling to areas with different disease challenges. By staying informed and proactive, you can help ensure your pet’s well-being and protect them from these common health issues.

  • What are the signs of illness or distress in my pet, and when should I seek veterinary care?

    Recognizing signs of illness or distress in your pet is crucial for their well-being. Look out for changes in behavior, appetite, and physical condition, such as lethargy, excessive thirst, coughing, sneezing, vomiting, diarrhea, or changes in urination. If your pet displays persistent symptoms like these or exhibits abnormal behaviors, it’s essential to seek veterinary care promptly. Additionally, watch for signs of pain, discomfort, or injuries, such as limping, excessive scratching, or changes in mobility. Trust your instincts as a pet owner; if something doesn’t seem right, consult your veterinarian, as early intervention can often lead to more effective treatment and a quicker recovery. Regular veterinary check-ups can help detect issues before they become serious, so maintaining a consistent healthcare schedule is wise.

  • How can I help my pet maintain a healthy weight and exercise routine?

    Maintaining a healthy weight and exercise routine is essential for your pet’s overall well-being. Here are some tips to help your pet stay fit and active:

    1. Balanced Diet: Feed your pet a balanced and portion-controlled diet suitable for their age, size, and activity level. Consult your veterinarian for dietary recommendations.
    2. Regular Meals: Establish a consistent feeding schedule with measured portions. Avoid free-feeding, as it can lead to overeating.
    3. Choose Nutrient-Rich Food: Select high-quality commercial pet food with the right balance of nutrients. Avoid excessive treats or human food.
    4. Exercise: Engage your pet in daily physical activity. Dogs benefit from walks, playtime, and activities like fetch, while cats enjoy interactive toys and play sessions.
    5. Exercise Variety: Change up exercise routines to prevent boredom and keep your pet mentally stimulated.
    6. Monitor Treats: Limit the number of treats and ensure they are low in calories. Use them as rewards during training.
    7. Weight Checks: Regularly monitor your pet’s weight and body condition with guidance from your veterinarian. Adjust their diet and exercise as needed.
    8. Consider Age: As your pet ages, their exercise needs may change. Modify their routine to accommodate any physical limitations or changes in activity level.
  • Are there any toxic foods, plants, or substances I should be aware of to keep my pet safe?

    Absolutely, there are various toxic foods, plants, and substances that can harm your pet. In terms of foods, avoid feeding your pet chocolate, grapes, raisins, onions, garlic, alcohol, and anything containing xylitol, as these can be toxic to animals. Many common household plants, such as lilies, poinsettias, and philodendrons, can also be harmful if ingested. Be cautious with household chemicals, antifreeze, and medications, ensuring they are stored securely out of your pet’s reach. Even seemingly harmless items like certain human medications, small objects, and string or ribbon can pose dangers if swallowed. It’s essential to pet-proof your home, be aware of potential hazards, and seek immediate veterinary attention if you suspect your pet has ingested something toxic. Early intervention can make a significant difference in a pet’s recovery.

  • How do I care for my pet's dental health and prevent dental problems?

    Caring for your pet’s dental health is essential to prevent dental problems and maintain their overall well-being. Here’s how you can ensure good oral hygiene for your pet:

    1. Regular Dental Check-ups: Schedule routine dental check-ups with your veterinarian to monitor your pet’s oral health and address any emerging issues.
    2. Professional Cleanings: Professional dental cleanings performed by your veterinarian are essential. They involve a thorough examination, cleaning, and, if necessary, dental procedures like extractions.
    3. Daily Brushing: Brush your pet’s teeth regularly using a pet-specific toothbrush and toothpaste. Start slowly to get your pet accustomed to the process, and be consistent.
    4. Dental Chews and Toys: Provide dental chews and toys designed to help clean your pet’s teeth and reduce plaque and tartar buildup.
    5. Diet: Choose a pet food that promotes dental health. Some brands offer kibble specifically designed to reduce tartar and improve oral hygiene.
    6. Water Additives: Consider using water additives that can help control plaque and bacteria in your pet’s mouth.
    7. Monitor Dental Health Signs: Watch for signs of dental problems, such as bad breath, excessive drooling, red or bleeding gums, loose teeth, or changes in eating habits.
    8. Avoid Human Toothpaste: Never use human toothpaste for your pet, as it can be harmful if ingested. Use toothpaste designed for dogs or cats.
    9. Dental Treats: Use dental treats approved by your veterinarian to help maintain oral health.
    10. Professional Guidance: Seek guidance from your veterinarian regarding the best dental care practices for your specific pet. They can recommend personalized strategies based on your pet’s age, breed, and existing dental health.
  • What is the importance of spaying or neutering my pet, and when should I do it?

    Spaying (for females) and neutering (for males) your pet is an important part of responsible pet ownership with several benefits. It helps control the pet population, reducing the number of unwanted animals in shelters. Additionally, spaying and neutering can prevent certain health issues, such as uterine infections and cancers in females and testicular cancers in males. Behavioral benefits often include reducing aggression and the tendency to roam, and minimizing the chances of your pet getting lost or injured. The ideal age for spaying or neutering may vary depending on the species and breed, but it typically occurs between 6 months and 1 year of age. It’s crucial to consult with your veterinarian for recommendations specific to your pet’s needs, health, and lifestyle, as they can provide guidance on the best timing for this procedure.

  • How do I prepare my pet for travel or handle emergencies while traveling with them?

    Preparing your pet for travel and knowing how to handle emergencies while on the road is essential for their safety and well-being. Before traveling, ensure your pet is microchipped and has a collar with a tag displaying your contact information. Research your destination for pet-friendly accommodations, and make reservations in advance. Pack essential items such as food, water, medication, and familiar toys to keep your pet comfortable. If traveling by car, use a secure pet carrier or a seat belt harness to keep them safe. Always have a leash on your hand for pit stops. In case of emergencies, have a pet first-aid kit, your pet’s medical records, and contact information for local veterinarians at your destination. Be aware of the nearest 24-hour emergency pet hospitals and clinics along your travel route. With these preparations, you can ensure a smoother and safer travel experience with your pet.

  • What is the best approach to manage stress and anxiety in my pet, especially during significant life changes or events?

    Managing stress and anxiety in pets during significant life changes or events requires a patient and caring approach. Here are some strategies to help your pet cope:

    1. Consistency: Maintain a regular routine as much as possible. Consistency provides comfort and predictability for your pet.
    2. Provide a Safe Space: Create a designated safe and quiet space where your pet can retreat when feeling anxious. This can be a cozy bed or crate.
    3. Positive Reinforcement: Use positive reinforcement techniques, such as treats, praise, and play, to reward calm and relaxed behavior.
    4. Exercise: Regular physical activity and mental stimulation are crucial for reducing anxiety. Play, walks, and interactive toys can help burn off excess energy.
    5. Desensitization: Gradually expose your pet to the new environment or situation. Start with short periods and increase exposure over time.
    6. Comfort Items: Familiar toys, blankets, or an article of your clothing can provide comfort and a sense of security for your pet.
    7. Pheromone Products: Consider pheromone diffusers or sprays, which can help reduce stress in some pets.
    8. Natural Remedies: Some pets may benefit from natural remedies such as herbal supplements, but always consult with your veterinarian first.
    9. Medication: In severe cases, your veterinarian may prescribe medications to manage anxiety. These should be used under professional guidance.
  • Are You Ready for Personalized Pet Health Care?

    We understand that every pet is unique, and we tailor our treatments and care plans to meet your pet’s individual needs. We also believe in open communication with pet owners, ensuring you are always well-informed and comfortable with the care your pet receives.

    Call Now: (717) 938-1015

    Payment Options

    Simplify your bill payments and eliminate the stress with our array of convenient payment options. Whether you prefer Care Credit, Scratch Pay, cash, or major credit cards, we’ve got you covered. Reach out to one of our dedicated client services specialists today for personalized guidance on the method that suits you best.

    Ask Us a Question
    CareCredit logo
    scratch logo